• Computing seconds, what are they and how do they work? (LTX.Studio)   Let's dive right in! Computing seconds are a measure of processing time used by LTX.Studio. Each generation of cont... Read more...
• When do my Computing Seconds run out, when do they renew, and can I top up? (LTX.Studio)   To check your remaining monthly usage, go to the 'Manage Account' tab within the LTX Studio platform. There, you'll... Read more...
• Understanding Apple's "Hide My Email" Feature Do you see an unfamiliar email address on your invoice or notice an email address with random numbers and letters con... Read more...
• Switching Platforms with App Store or Google Play Purchases   Switching between iOS and Android doesn't mean you have to lose access to your favorite apps. If you've purchased a... Read more...
• Learn about an unfamiliar charge Lightricks stands at the forefront of innovative software design, developing a suite of creative applications for bot... Read more...
• Do I have to pay for VIP/Pro? All of our Lightricks apps are freemium. This means that the app itself is free to download within the App Store or G... Read more...
• What's the difference between the payment packages? Each payment package offers full access to all the VIP tools available in the app! The only difference between each ... Read more...
• I can't complete my purchase on your website, what should I do? Having trouble purchasing on our Lightricks payment platform? Please send a screenshot of what you see to our team at... Read more...
• I can't complete my purchase in the App Store. What should I do? Having trouble purchasing from Apple? The most common errors relate to network settings and connection to the App Sto... Read more...
• I can't complete my purchase in Google Play Store. What should I do? Having trouble purchasing from Google? The most common errors relate to the Play Store app itself. To double-check, j... Read more...
• I accidentally purchased the wrong app, what do I do? If a purchase was accidentally made for the wrong app, unfortunately, it is not possible to transfer a purchase from ... Read more...