I accidentally purchased the wrong app, what do I do?
If a purchase was accidentally made for the wrong app, unfortunately, it is not possible to transfer a purchase from one app to another.
We recommend requesting a refund and then purchasing the app you'd like. If you need any help on getting a refund, please email us here for help!
Articles in this section:
- Credits: what are they and how do they work in LTX?
- When do my credits run out, when do they renew, and can I top up? (LTX.Studio)
- Understanding Apple's "Hide My Email" Feature
- Switching Platforms with App Store or Google Play Purchases
- Learn about an unfamiliar charge
- Do I have to pay for VIP/Pro?
- What's the difference between the payment packages?
- I can't complete my purchase on your website. What should I do?
- I can't complete my purchase in the App Store. What should I do?
- I can't complete my purchase in Google Play Store. What should I do?