• Switching Platforms with App Store or Google Play Purchases Switching between iOS and Android doesn't mean you have to lose access to your favorite apps. If you've purchased app... Read more...
• Learn about an unfamiliar charge Lightricks stands at the forefront of innovative software design, developing a suite of creative applications for bot... Read more...
• Troubleshooting Facetune VIP Access Issues Quick Fixes for Accessing Paid Tools Are you having trouble accessing your paid tools in Facetune VIP? This can be f... Read more...
• How do I request a refund? If you've been charged for a Lightricks app subscription and want to request a refund, you're in the right place. Whe... Read more...
• How to Request a Refund from iTunes or the App Store Accidental purchases or unsatisfactory digital content experiences can happen to anyone. Fortunately, Apple provides ... Read more...
• What’s the difference between Facetune VIP and the free version? First things first, Facetune is absolutely free to download from both the App Store and Google Play Store. Simply sea... Read more...
• What's the difference between the payment packages? Each payment package offers full access to all the VIP tools available in the app!The only difference between each pa... Read more...
• I can't complete my purchase on your website. What should I do? Having trouble purchasing on our Lightricks payment platform? Please send a screenshot of what you see to our team here. Read more...
• How Do I Cancel A Subscription Or Free Trial? Note: If you purchased your plan on the App Store (iOS) or Google Play Store (Android), please follow the steps for A... Read more...
• I can't complete my purchase in the App Store. What should I do? Having trouble purchasing from Apple? The most common errors relate to network settings and connection to the App Sto... Read more...
• I can't complete my purchase in Google Play Store. What should I do? Having trouble purchasing from Google? The most common errors relate to the Play Store app itself. To double-check, j... Read more...
• If I purchased a VIP package can I use it on another device? Looking to use Facetune across multiple devices? The good news is that once you have purchased a VIP package, you can... Read more...
• I accidentally purchased the wrong app, what do I do? If a purchase was accidentally made for the wrong app, unfortunately, it is not possible to transfer a purchase from ... Read more...