• I accidentally purchased the wrong app, what do I do? If a purchase was accidentally made for the wrong app, unfortunately, it is not possible to transfer a purchase from ... Read more...
• I can't complete my purchase on your website. What should I do? Having trouble purchasing on our Lightricks payment platform? Please send a screenshot of what you see to our team here. Read more...
• What's the difference between the payment packages? Each payment package offers full access to all the VIP tools available in the app!The only difference between each pa... Read more...
• Do I have to pay for VIP/Pro? All of our Lightricks apps are freemium. This means that the app itself is free to download within the App Store or G... Read more...
• Learn about an unfamiliar charge If you've noticed a charge from Lightricks and aren't sure what it's for, you're in the right place. This guide will ... Read more...
• Switching Platforms with App Store or Google Play Purchases Switching between iOS and Android doesn't mean you have to lose access to your favorite apps. If you've purchased app... Read more...
• Understanding Apple's "Hide My Email" Feature Do you see an unfamiliar email address on your invoice or notice an email address with random numbers and letters con... Read more...
• How to Get a Refund for a Facetune Subscription If you've been charged for a Facetune subscription and want to request a refund, you're in the right place. Depending... Read more...
• How to Get a Refund for an App Store Purchase If you were charged through the Apple App Store, refunds are handled directly by Apple. Here's how to request one.Via... Read more...
• How to Cancel a Subscription or Free Trial If you want to cancel your Facetune subscription or free trial, follow the steps below for the platform where you ori... Read more...
• Login Troubleshooting We know how frustrating it can be when you just want to create some photo editing magic but run into login issues. Fe... Read more...
• Using AI Transform With Photoleap's AI Transform feature, you can unleash a splash of magic and creativity on your images and watch the... Read more...
• Where can I find tutorials? Trying to perfect your Photoleap editing skills? We'd love to help you with that! Just head over to our YouTube chann... Read more...
• Is Photoleap free? Photoleap is completely free to download in the App Store and on the Play Store. Photoleap is a freemium app. This me... Read more...
• Using AI Tattoos Photoleap's AI Tattoos feature offers an easy (and painless) way to try on some cool ink! Here’s how:  Open Photolea... Read more...
• Can I continue editing a Project on a different device? Looking to pick up your Project on a different device? Well, here's the deal – currently, your projects are securely ... Read more...
• What are Layers and how do I use them? Photoleap uses a Layering system that allows you to easily and strategically build Layers, one on top of another. You... Read more...
• Photoleap Policy Looking to monetize your Projects? We are happy to give some clarity on commercial use of your Photoleap Projects.  E... Read more...
• How to Use the Cutout Feature in Photoleap Photoleap’s Cutout tool is a nifty one with lots of great uses! We’ve set out a few examples below:   Remove peopl... Read more...
• Using AI Cars Photoleap's AI Cars feature offers an exciting and easy way to upgrade your ride in a click! Just follow the steps be... Read more...
• If I purchase a Pro subscription can I use it on another device? Looking to use Photoleap across multiple devices? The good news is that once you have purchased a Pro package, you ca... Read more...
• Troubleshooting Photoleap Pro Access Issues Quick Fixes for Accessing Paid Tools Are you having trouble accessing your paid tools in Photoleap Pro? This can be ... Read more...
• How to animate a photo in Photoleap With the Animate feature, you can transform your everyday snaps into exciting animations by adding movement, GIFs, vi... Read more...
• Using AI Rooms Photoleap’s cutting edge AI Rooms feature allows you to change up and reimagine your rooms to help you create stunnin... Read more...
• Can I save my projects in the free version of Photoleap? Photoleap is a freemium photo editor app. This means that it is completely free to download, and includes both free a... Read more...
• Using AI Scenes With Photoleap’s innovative AI Scenes feature, the creative possibilities are endless. Turn your landscapes into icon... Read more...
• How do I use my own photos in a Project? We love that you want to try out Photoleap on your own photos! Just be sure that Photoleap has the green light to acc... Read more...
• Using AI Facemix Can you imagine your own portrait blended with that of a well-known icon? Well now, you can bring that vision to life... Read more...
• How do I change the size of my Project? We understand that customization is key in a photo editor, and that's why our app provides you with the flexibility t... Read more...
• How to Contact Us Our team is always happy to hear from you! The easiest way to get in touch is directly through the app itself. Just t... Read more...