Switching Platforms with App Store or Google Play Purchases

Switching between iOS and Android doesn't mean you have to lose access to your favorite apps. If you've purchased apps through the App Store or Google Play Store and are considering a platform switch, here's what you need to know.

Understanding Platform-Exclusive Purchases
Purchases made in the App Store or the Google Play Store are exclusive to their respective platforms and cannot be transferred. This means an app bought on one platform must be repurchased on the other if you switch devices.

Requesting Refunds
For users planning to switch platforms, we recommend contacting the original purchase platform (Apple or Google) to request a refund:

• Contact Apple Support for App Store purchases.
• Reach out to Google Support for Google Play Store purchases.

Purchasing Directly From Us
To ensure you can enjoy our apps on both platforms without repurchasing, we invite you to purchase directly from our websites: facetuneapp.com, videoleapapp.com, and photoleapapp.com. When you subscribe directly through us, your subscription will be accessible on both iOS and Android devices, allowing you to enjoy our apps regardless of the platform you choose to use at any given time.Need Further Assistance?
We're here to help make your transition as smooth as possible. For any additional questions or assistance, please don't hesitate to contact us. Our goal is to ensure you continue to enjoy our apps, regardless of the platform you use.

 

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