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  • Understanding Apple's "Hide My Email" Feature Do you see an unfamiliar email address on your invoice or notice an email address with random numbers and letters con... Read more...
  • How do I request a refund? If you've been charged for a Lightricks app subscription and want to request a refund, you're in the right place. Whe... Read more...
  • How to Request a Refund from iTunes or the App Store Accidental purchases or unsatisfactory digital content experiences can happen to anyone. Fortunately, Apple provides ... Read more...
  • Can I access my Projects on both my mobile device and web? Unfortunately, not. Projects will only be saved to the device on which you created them, and cannot be accessed on a ... Read more...
  • Why does my Project upload to social media sites at a lower quality? Boosted exports video Projects in high resolution. Unfortunately, however, some social media platforms, like Instagra... Read more...
  • I made a purchase for Premium on my mobile device. Can I also use Premium in the Web product? Unfortunately, mobile and web are not connected. Therefore, two separate purchases will be required in order to acces... Read more...
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